Returns & Refunds Policy

Due to the perishable nature of our artisanal pastries and treats, we are unable to accept returns or exchanges once an order has been shipped. If your order arrives damaged or incorrect, please contact our guest services team within 24 hours of delivery for assistance with a replacement or credit.

Return Process

• 1.
  Inspect Your Delivery

  Upon arrival, please immediately inspect your package and ensure all items match your order confirmation and meet our quality standards.

• 2.
  Document Issues

  If there is damage or an error, take clear photos of the packaging and the product to help our team assess the situation.

• 3.
  Contact Support

  Email our team at [email protected] within 24 hours of receipt, including your order number and the photos of the items in question.

• 4.
  Resolution Process

  Our team will review your claim and, if eligible, process a replacement shipment or issue a store credit to your account within 3-5 business days.